Posted: May 1st, 2022

You are a store manager at Rapid Clothing, a retail clothing store

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Scenario

You are a store manager at Rapid Clothing, a retail clothing store. Recently, your morning shift supervisor, came to you privately to share details about a conflict between two co-workers. One of the two employees was complaining amongst the whole team about a recent company change regarding creating non-gender specific employee bathrooms in all retail locations. This impacts that employee firsthand because they work with a co-worker who had previously identified as male, but recently shared with the team that they are transgender and will now identify as a woman. The first employee does not feel comfortable sharing a bathroom with someone she has always known as male and has verbally shared that information with the transgender employee and the whole team in a public setting, creating an uncomfortable and volatile environment. Ace my homework – Write key talking points for the conversation that you are going to have specifically with each of the two employees. In addition, how would you address the team as a whole? Explain your reasoning for your discussion points and how you think this conversation will help resolve the conflict and create a more diverse and inclusive team environment.

Instructions
You will need to include all of the following in your conflict resolution talking points for upcoming meeting:

A bulleted list of talking points for the employee that identifies as transgender.
A bulleted list of talking points for the employee who complained about the organization’s bathroom policy change.
A bulleted list of talking points for the whole team to help neutralize the volatility some of the employees may have.
Be sure to include these items in your talking points:
How you think the dialogue will help resolve the conflict.
The reasoning for the talking points.
The importance of diversity and inclusion.

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management

Scenario

You work at Rapid Clothing, a retail clothing store, as a store manager. Your morning shift supervisor approached you privately recently to tell you about a conflict between two coworkers. One of the two employees was complaining to the rest of the team about a recent company change that required all retail locations to have non-gender specific employee bathrooms. This has an immediate impact on that employee because they work with a coworker who used to identify as a man but has recently revealed to the team that they are transgender and will now identify as a woman. The first employee is uncomfortable sharing a bathroom with someone she has always perceived as male and has told the second employee about it.

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