Posted: May 13th, 2018

Trident ITM301 full course ( all cases and SLPS +discussions)

Trident ITM301 all cases and SLPSModule 1 – Case
DATA, INFORMATION, AND ORGANIZATIONAL KNOWLEDGE
Assignment Overview
Every company has, to a greater or lesser extent, an information subsystem
— that is, a means by which it gathers data, interprets it, and makes it
available to employees through a distribution system. Whether we are talking
about marketing information, cost projections, accounting results, or internal
quality reports, every company depends on knowledge to support its planning,
decision making, and control.
So how does knowledge fit into the picture? The emergence of the field
called knowledge management in the last 10 years or so has highlighted some key
propositions:
·
All organizations are storehouses of knowledge that operate in
information-rich environments made up of people and things both inside and
outside the organization itself
·
Organizations organize, interpret, and evaluate this information to
solve organizational problems
·
Knowledge is the primary mechanism for processing and utilizing
information
·
People’s brains are the key knowledge resource of any organization
·
Codified knowledge stored in books, audio and video tapes, and computer
systems can be an important knowledge resource as well
·
There are organizational processes and strategies generally and IT
management processes and strategies in particular that can significantly
enhance the ability of organizations to use their knowledge resources to solve
organizational problems effectively
Several of these themes will come up again in later modules in this
course. But by way of introduction to the subject, let’s take a look at some
views of how knowledge works (these are the REQUIRED readings):
Leonard, D., & Swap, W. (2005). The Knowledge Coach. HBS
Working Knowledge. Retrieved from:.hbs.edu/item/4562.html”>http://hbswk.hbs.edu/item/4562.html
Levinson, M. (2007). Knowledge Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage ment Definition and
Solutions. Retrieved from:.cio.com/article/print/40343″>https://monkessays.com/write-my-essay/cio.com/article/print/40343
Wiig, K.M. (N.D.) On The Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage ment of Knowledge. The Wiig Group.
Retrieved from.km-forum.org/wiig.htm”>https://monkessays.com/write-my-essay/km-forum.org/wiig.htm
Case Assignment
For this case assignment (1) read through the three articles then (2)
select any one IS theory listed at: .byu.edu/wiki/Main_Page”>http://istheory.byu.edu/wiki/Main_Page
and read about that theory in-depth, then (3) write a 3-4 page essay
that discusses how data, information and knowledge are applicable in the
context of that theory, or vise-versa. Be sure your discussion demonstrates
that you understand the meanings and differences between data, information and
knowledge. In your discussion give a real-world example of data, knowledge and
information in the context of your theory and provide some commentary on that
scenario as to what was done right, what could be better to achieve a better
outcome.
Assignment Expectations
Your assignments will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related
to the questions of the assignment and the learning objectives of the module.
·
Critical thinking: It is important to read the “required readings”
posted in the background material plus others you find relevant. Your paper
should include important concepts from these readings and incorporate YOUR
reactions and examples that illustrate your reflective judgment and good
understanding of the concepts.
·
Your paper is well written and the references are properly cited and
listed (refer to TUI guidelines.trident.edu/files/Well-Written-Paper.pdf”>http://support.trident.edu/files/Well-Written-Paper.pdf)
·
Your paper meets the page requirements not counting the cover page or
the references pages.
When your paper is done, send it in.
Module 1 – SLP
DATA, INFORMATION, AND ORGANIZATIONAL KNOWLEDGE
The purpose of the Session Long Project in Trident University classes is
to give you the opportunity to explore the applicability of the Module to your
own life, work, and place in space and time, and to experiment with the Module
to see how the otherwise academically rigorous presentation of a topic may,
with more or less work and/or trauma, become “up close and personal”.
This is done in a number of different ways — sometimes cumulative papers,
sometimes practical hands-on experimentation with a tool of some sort,
sometimes reflections on a place of work or life. The common thread is personal
application, aimed at demonstrating a cumulative knowledge and understanding of
the course’s material.
For this module, the Project will take the form of encounters with
online Internet-based resources of various forms but with the purpose of
identifying different types of information systems that are being used in the
real world.
Here you can find information about the different types of information
systems available out there.
Introduction to Information Systems. Retrieved from .oum.edu.my/oum/v3/download/CBAD2103.pdf”>https://monkessays.com/write-my-essay/oum.edu.my/oum/v3/download/CBAD2103.pdf and.freetutes.com/systemanalysis/types-of-information-system.html”>https://monkessays.com/write-my-essay/freetutes.com/systemanalysis/types-of-information-system.html
After reading the definitions and browsing these web sites PC
Magazine, .pcmag.com/”>https://monkessays.com/write-my-essay/pcmag.com/and
CIO.com, .cio.com/”>https://monkessays.com/write-my-essay/cio.com/ for
real applications of information systmes, do the following:
Please write a 2-3 page paper, structured as follows (please use these
headings):
·
Define an information system and types of information systems
·
Provide three examples of information systems used in real life (from
your experience or from the sites you visited) and tell us what type of
information systems they (for example, an information system used by a cashier
in a grocery store is a transaction processing system because it registers all
the transactions).
·
How this is related to the learning objectives of this module?
SLP Assignment Expectations
Your assignment will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related
to the questions of the assignment and the learning objectives of the module.
·
Applicability: once you complete the practical exercise, such as the
visit to a web site or program testing, you correctly relate it to the
theoretical concepts and the learning objectives of the module.
·
Your paper is well written and the references are properly cited and
listed (refer to TUI guidelines.trident.edu/files/Well-Written-Paper.pdf”>http://support.trident.edu/files/Well-Written-Paper.pdf)
·
Your paper meets the page requirements not counting the cover page or
the references pages.

Module 2 – Case
DECISION MAKING AND INFORMATION POLITICS
Assignment Overview
In this case we investigate the technology-related decision making in
organizations.
·
We start by introducing the objective of governance specific to the
information technology function and services.
·
Next, we offer to you the fundamental battle in technology
management—the constant tug-of-war between centralization and decentralization.
·
We then provide several examples of how real-world organizations have
reconciled their choices in how to structure themselves.
·
Next, we present an overview of decision making processes and some of
the methods for making decisions.
·
Finally, we present insight into the complexity of real-world choices
highlight the politics of information
Before writing-up the essay for this case, read and review the following
documents (we recommend in this same order):
1. Objective of IT
governance: .intosaiitaudit.org/intoit_articles/25_p30top35.pdf”>https://monkessays.com/write-my-essay/intosaiitaudit.org/intoit_articles/25_p30top35.pdf
2. Centralization
versus Decentralization:.ppcwg.org/images/files/Federated%20Model%20White%20Paper.pdf”>https://monkessays.com/write-my-essay/ppcwg.org/images/files/Federated%20Model%20White%20Paper.pdf
3. Different models /
Roundtable discussion: .educause.edu/ir/library/pdf/EDU03184.pdf”>http://net.educause.edu/ir/library/pdf/EDU03184.pdf
4. IT Governance
Structure for a public child-welfare agency: .ppcwg.org/information-management-key-processes-governance-structure.html”>https://monkessays.com/write-my-essay/ppcwg.org/information-management-key-processes-governance-structure.html
5. University of South
Florida IT Governance Structure: .usf.edu/policies-and-procedures/pdfs/policy-0-512.pdf”>http://generalcounsel.usf.edu/policies-and-procedures/pdfs/policy-0-512.pdf
6. Overview of
Decision Making: .enotes.com/business-finance-encyclopedia/decision-making”>https://monkessays.com/write-my-essay/enotes.com/business-finance-encyclopedia/decision-making
7. Main methods of
business decision-making: .net/business/organisation/decisionmaking.htm”>http://tutor2u.net/business/organisation/decisionmaking.htm
Case Assignment
Write a 4-5 page essay describing the IT governance structure and
decision-making processes in your organization. Include a discussion on the
strengths and weaknesses of your organization’s circumstances and present and
justify one specific improvement you would make to either the structure or a
process; be sure to apply the concepts and use the terminology provided in the
readings.
Assignment Expectations
Your assignments will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related
to the questions of the assignment and the learning objectives of the module.
·
Critical thinking: It is important to read the “required readings”
posted in the background material plus others you find relevant. Your paper
should include important concepts from these readings and incorporate YOUR
reactions and examples that illustrate your reflective judgment and good
understanding of the concepts.
·
Your paper is well written and the references are properly cited and listed
(refer to TUI guidelines.trident.edu/files/Well-Written-Paper.pdf”>http://support.trident.edu/files/Well-Written-Paper.pdf)
·
Your paper meets the page requirements not counting the cover page or
the references pages.
Module 2 – SLP
DECISION MAKING AND INFORMATION POLITICS
One of the most critical problems faced by the information technology
department in virtually every organization is how to provide effective help to
end-users facing problems with the technology. The help desk is the point at
which every frustration, every concern, and every mistake known to humanity is
brought for resolution. Typically staffed by lower-level and often new
personnel, help desks often have a reputation for minimal service and
buck-passing. It shouldn’t be this way, and doesn’t have to be; there’s a lot
of information out there about how to effectively manage and coordinate help
services, and a great deal of information about how important is to do so. But
like many aspects of IT, this knowledge doesn’t always make it into the field
in many organizations.
A while ago, TechRepublic ran a series on how to set up and manage help
desks. You can read the series here:
“Setting up a successful help desk–physical considerations” (.techrepublic.com/article/setting-up-a-successful-help-desk-physical-considerations/”>https://monkessays.com/write-my-essay/techrepublic.com/article/setting-up-a-successful-help-desk-physical-considerations/)
and
“Try these efficiency strategies when setting up a successful help
desk” (.techrepublic.com/article/try-these-efficiency-strategies-when-setting-up-a-successful-help-desk/”>https://monkessays.com/write-my-essay/techrepublic.com/article/try-these-efficiency-strategies-when-setting-up-a-successful-help-desk/).
For this SLP you are expected to evaluate in a 2-3 page paper, the best
strategies for a successful help desk within an organization. Identify three
(3) best practices and provide some examples on how and why those strategies
are important. Because this is a SLP, you are expected to discuss the topic
with practical approach. Do you have experiences that you can describe about
user support (as a user or as an IT person)? why were they good or bad? what
suggestions do you have?
SLP Assignment Expectations
Your assignment will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related
to the questions of the assignment and the learning objectives of the module.
·
Applicability: once you complete the practical exercise, such as the
visit to a web site or program testing, you correctly relate it to the
theoretical concepts and the learning objectives of the module.
·
Your paper is well written and the references are properly cited and
listed (refer to TUI guidelines.trident.edu/files/Well-Written-Paper.pdf”>http://support.trident.edu/files/Well-Written-Paper.pdf)
·
Your paper meets the page requirements not counting the cover page or
the references pages.
Module 3 – Case
COMPUTER TECHNOLOGY AND THE NETWORKED ORGANIZATION
Assignment Overview
The case for this module intends to ensure that you can: (a) describe
the general structure of a computer network, (b) present some typical
procedures for securing and maintaining networks, and (c) identify the links
between the technological components and the overall sociotechnical framework
of the firm.
Before writing-up this case, read and review the following documents (we
recommend reading in this same order):
1. Network Structure: .pcmech.com/article/network-structure/”>https://monkessays.com/write-my-essay/pcmech.com/article/network-structure/
2. Breeding, M.
(2013). Designing and Building the Best Small Office Network From the Ground
Up. Network Computing. Available at.networkcomputing.com/netdesign/soho1.html”>https://monkessays.com/write-my-essay/networkcomputing.com/netdesign/soho1.html
1. CISCO (2010).
Internetworking Technology Handbook. Retrieved from.cisco.com/wiki/Internetworking_Technology_Handbook”>http://docwiki.cisco.com/wiki/Internetworking_Technology_Handbook
2. Network Structure
Design: .geeksnerds.co.uk/it-support/computer-network/”>https://monkessays.com/write-my-essay/geeksnerds.co.uk/it-support/computer-network/
3. Paquet, C. (2013).
Network Security Concepts and Policies. CISCO Press. Section on Security
Policies. Available at .ciscopress.com/articles/article.asp?p=1998559&seqNum=3″>https://monkessays.com/write-my-essay/ciscopress.com/articles/article.asp?p=1998559&seqNum=3
4. Ten steps to
securing Networks: .techworld.com/security/1862/ten-steps-to-secure-networking/”>http://howto.techworld.com/security/1862/ten-steps-to-secure-networking/
5. Sociotechnical
systems in the 21st century:.bayswaterinst.org/storage/Sociotechnical%20systems%20theory%20in%20the%2021st%20Century.pdf”>https://monkessays.com/write-my-essay/bayswaterinst.org/storage/Sociotechnical%20systems%20theory%20in%20the%2021st%20Century.pdf
6. Sociotechnical
knowledge creation and storage in organizations:.iriboffice.com/LinkClick.aspx?fileticket=6n0yNKnHr5A%3D&tabid=245&mid=636″>https://monkessays.com/write-my-essay/iriboffice.com/LinkClick.aspx?fileticket=6n0yNKnHr5A%3D&tabid=245&mid=636
Case Assignment
Now, imagine you are starting a new business; you are opening a
medium-sized food store in your hometown. (if a food store does not suit you,
then any similar-sized business is fine for this assignment.) Specifically, you
now must design the technology and networking architecture for your business.
For this case, write a 4-5 page description and justification for the
technology and network architecture you decide upon and design. Be sure to
articulate the structure, your procedure for securing and maintaining the
network, and discuss and rationalize the sociotechnical linkages that you
design between your organization and the technology.
Assignment Expectations
Your assignment will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related
to the questions of the assignment and the learning objectives of the module.
·
Critical thinking: It is important to read the “required readings”
posted in the background material plus others you find relevant. Your paper
should include important concepts from these readings and incorporate YOUR
reactions and examples that illustrate your reflective judgment and good
understanding of the concepts.
·
Your paper is well written and the references are properly cited and
listed (refer to TUI guidelines.trident.edu/files/Well-Written-Paper.pdf”>http://support.trident.edu/files/Well-Written-Paper.pdf)
·
Your paper meets the page requirements not counting the cover page or
the references pages.
Module 3 – SLP
COMPUTER TECHNOLOGY AND THE NETWORKED ORGANIZATION
This assignment is different from the previous ones. This time, you’re
going to create your own web content. For this assignment, you are to try to
create your own wiki and focus on discovering and understanding benefits of
this contemporary content delivery tool.
This reading will give you some ideas of the use of wikis within
organizations:
Grace, P. L. (2009). Wikis as a knowledge management tool. Journal
of Knowledge Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage ment, 13(4), 64-74. Retrieved from .csd.auth.gr/mtpx/km/material/JKM-13-4b.pdf”>http://lpis.csd.auth.gr/mtpx/km/material/JKM-13-4b.pdf
One popular site that allows you to create your own personal wiki is: .com/”>http://pbwiki.com/. Other similar sites are listed
here: .wikipedia.org/wiki/Comparison_of_wiki_software”>http://en.wikipedia.org/wiki/Comparison_of_wiki_software
If for some reason you cannot create your own wiki, you can also look
for existing wiki sites for evaluation. Here you have a nice list of them: .econsultant.com/top-best-wikis-websites.html”>http://lists.econsultant.com/top-best-wikis-websites.html
Then write a 2-3 page paper, structured as follows (use these headings):
·
What is a wiki and how can be useful for an
organization?
·
Select ONE of the products that allows you to
create a wiki and describe it in detail.
·
Identify ONE organizational goal that would be
supported by this wiki.
·
What features would you offer in the wiki to
support that organizational goal?
·
How this is related to the learning objectives of
this module?
SLP Assignment Expectations
Your assignment will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related
to the questions of the assignment and the learning objectives of the module.
Module 4 – Case
ELECTRONIC AND MOBILE COMMERCE
Assignment Overview
Everyday sales items purchased online like soaps, juices, shampoos etc.
have almost doubled between the year 2006 and 2010 and it is expected that
these figures will keep doubling by 2014. Few years back, e-commerce was not
expected to be what is now. It is clear that all bueinesses need to provide
online services sooner or later to remain in the market. The same is true for
mobile commerce.
In order to identify what businesses need to do to start their online
presence, go over the background readings and any other elective readings you
find useful.
When you have read the articles listed in the background material and
any other relevant reading you could find, imagine that you want take advantage
of the Internet and communication technologies for your business.
“Tools and strategies needed to follow in order to implement
electronic and mobile commerce in businesses”
Case Assignment
For this case, write a 4-5 page description of the steps businesses need
to follow to create an online presence, the required skills and tools and the
opportunities and challenges of electronic and mobile commerce.
Assignment Expectations
Your assignments will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related
to the questions of the assignment and the learning objectives of the module.
·
Critical thinking: It is important to read the “required readings”
posted in the background material plus others you find relevant. Your paper
should include important concepts from these readings and incorporate YOUR
reactions and examples that illustrate your reflective judgment and good
understanding of the concepts.
·
Your paper is well written and the references are properly cited and
listed (refer to TUI guidelines.trident.edu/files/Well-Written-Paper.pdf”>http://support.trident.edu/files/Well-Written-Paper.pdf)
·
Your paper meets the page requirements not counting the cover page or
the references pages.
When your paper is done, send it in.
Module 4 – SLP
ELECTRONIC AND MOBILE COMMERCE
In this assignment you will evaluate real examples of electronic and
mobile commerce that have changed your experience as a consumer. Filling out
this table should be easier if you relate to the different industries as a
“consumer”.
Please fill out the rows of this table making it a document of 2-3
pages. The first row is just an example of the exercise.

Industry

Brief description of the E-commerce and/or
M-Commerce model in the industry

Website Examples

Education and Training

Continuing education is costly and just keeping
up-to-date with advances often requires taking training courses and traveling
to conferences. In the last 5 years continuing education in many fields has
been moving online faster. It is estimated that by 2016 over 50 percent of
doctors for example, will be building their skills through online learning.
Companies such as Cisco save millions by moving training to the Internet.

Fully online accreddited PhD granting university:.trident.edu/”>www.trident.edu

Auto

Etertaiment

Financial

Retail

Travel

Any
other Industry

Write a conclusion paragraph about how these websites have changed your
consumer behavior.
SLP Assignment Expectations
Your assignment will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related
to the questions of the assignment and the learning objectives of the module.
·
Your paper meets the page requirements not counting the cover page or
the references pages.
Module 5 – Case
INFORMATION SECURITY AND ETHICS
Assignment Overview
Taking care of information falls to those who own the information to
develop ethical guidelines about how to manage it. Treating sensitive corporate
information as a valuable resource is good management. Building a corporate
culture based on ethical principles that employees can understand and implement
is responsible management. Organizations should develop written policies
establishing employee guidelines, procedures, and organizational rules for information.
Epolicies typically include: Ethical computer use policy, Information
privacy policy, Acceptable use policy, email privacy policy, Internet use
policy, and Anti-spam policy.
Case Assignment
In this assignment you are expected to read the required readings listed
in the background material and at least one other elective reading.
When you complete the readings, write a 4-5 pages paper addressing the
topic:
“Policies and procedures that organizations should implement to protect
themselves”
In your paper, be sure to include:
·
What are security policies or e-policies?
·
Explain three security policies that you would primarily recommend to an
organization to have and why?
·
How security policies should be implemented in organizations?
Assignment Expectations
Your assignment will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related to
the questions of the assignment and the learning objectives of the module.
·
Critical thinking: It is important to read the “required readings”
posted in the background material plus others you find relevant. Your paper
should include important concepts from these readings and incorporate YOUR
reactions and examples that illustrate your reflective judgment and good
understanding of the concepts.
Module 5 – SLP
INFORMATION SECURITY AND ETHICS
In this assignment you are expected to fill out the following table in a
2-3 page document:

Security Threat

Description of the security threat and its impact
to organizations. Provide an example.

What can organizations do to keep their
information secure from each threat? Make sure you discuss both: technology
tools (software or hardware) as well as the organizational strategies
(policies, leadership, training, etc.).

Computer Virus

Description:
Impact:
Example of a Computer Virus:

Technology (software, hardware):
Organizational strategies (policies, leadership,
training, etc.)

Adware

Spyware

Trojan

Sniffer

Any
other threat

SLP Assignment Expectations
Your assignment will be graded following these expectations:
·
Precision: the questions asked are answered.
·
Clarity: Your answers are clear and show your good understanding of the
topic.
·
Breadth and depth: The scope covered in your paper is directly related
to the questions of the assignment and the learning objectives of the module.
·
Your paper meets the page requirements not counting the cover page or
the references pages.ITm301 all discussions
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Knowledge-Sharing Tools
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We live in an information age when infinite quantities of
facts are widely available to anyone who can use a computer. We all have now
the difficult task to compete in this information age where knowledge sharing
within an organization could make a difference.
In your first posting, you are expected to provide one
example of some kind of information technology tool that helps organizations
share knowledge. Here you have a website that could give you some examples.
https://monkessays.com/write-my-essay/kstoolkit.org/KSTools Write a page paper – Describe the knowledge sharing tool and
discuss its benefits.
In your second posting comment on the different knowledge
sharing tools presented by your classmates and compare and contrast at least
two with yours. Highlight the ability to share knowledge.
Module 2 Discussions
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Decision Making and Information Politics Subscribe
As IT applications become more reutilized all across the
board, one of the interesting features are the occasional employees who know
more than the IT staff about some critical thing, often many of them.
Communication between staff and IT then becomes much more complicated, because
the balance of power between the two groups based on the dependence of staff on
IT for help and support breaks down. While there is certainly nothing wrong
with knowledge about technology it can lead to mixed messages, confused goals,
feelings of lack of appreciation and lack of support, and generally less than
effective maintenance of IT across-the-board. We certainly don’t want to
discourage our staff from acquiring technical knowledge, but we also don’t want
them to use that knowledge as a political weapon against IT’s control of IT. Or
do we? Maybe it’s a good thing to have a level of stress between staff and IT
if it serves to keep both groups on their toes and trying to outdo each other.
At any rate, user support isn’t just looking after the least
technological staff; increasingly, it’s also providing for the power users, and
those who would be power users. Have you had any experience with this
knowledge-based tension between staff and IT? Even if you haven’t, can you see
how it could be a problem? What should we be doing about it?
We’ll be interested in your ideas here.
(Note: Students are STRONGLY encouraged to respond to each
others posts and to ask each other questions based on their posts. Obviously,
the earliest posters will have to respond to the “seed” question to
get the discussion started. But subsequent posters should read through all the
previous responses and can respond to something in a previous post rather than the
“seed” question. For example, if you have had a similar problem as a
previous poster or disagree with a point that a previous poster made, you can
respond directly to the previous poster and get credit for participating in the
discussion.)
Module 3 Discussions
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Module 3 Discussion
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Information Politics:
By “politics”, we mean here the processes by which scarce resources
are allocated and distributed. For example, information systems can be as
simple as a spreadsheet used to keep track of a budget or as complex as a
system to track battlefield information in a war zone. What is your
experience(s) with some of the “Politics of Information” and how they
can be used to facilitate organizational purposes? (Or in some instances,
hinder them?)
Module 4 Discussions
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Module 4 Discussion
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What do you think are the most important devices or systems
to enhance network security? For example; biometrics, anti-virus software,
common access cards, login authentication, etc. Why do you think your choice of
device or system is important?
Module 5 DiscussionsHide Topics
Module 5 Discussion
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Technology can give us answers as fast as we can type. It
can also vastly increase communication instantly—both within an organization
and from company to company. Knowledge, as they say, wants to be free—but if
it’s knowledge that your company plans to sell, or that concerns something that
they want to sell, “free” may not be the optimal price. On the other
hand, if you cut off this flow of informal communication, you may miss sharing
in crucial pieces of information that those who remain connected to the
informal network can pick up.
Is there some kind of optimal strategy that a company can
employ to receive benefits from informal information sharing (both within and
outside) while avoiding the associated potential costs—or do we just have to
accept that this kind of information flow is a kind of lottery distributing
wins and losses across participants more or less at random depending on who is
where when and who shares what with whom? I’d appreciate both your thoughts on
strategy and any experiences that you’ve had illustrating these situations and
the lessons you learned from them.
Module 6 Discussions
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Reflect on Course Concepts
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Given the readings and assignments in the course, identify
and briefly discuss two important concepts from this course that are applicable
to your degree.
You can also include here any comments and suggestions about
this course that you would like to highlight.
Thank you for your reflections! They help us all for
continuous assessment and improvement of the learning experience.

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