Posted: May 13th, 2018

MGT 230 FINAL EXAM

1)Planning
involves which of the following?
A. Analyzing current situations
B. Determining rewards for goals achievement
C. Motivating employees
D. Implementing necessary changes
2)_______ is
specifying the goals to be mgt 230 final exam achieved and deciding in advance
the appropriate actions needed to achieve those goals.
A. Staffing
B. Leading
C. Organizing
D. Planning
3)Advances in
genetic engineering and biotechnology are expected to produce some food
products that will become available year-round even in northern climates. These
changes will provide grocers with an opportunity to reduce their mgt 230 final
exam shipping costs while at the same time, offering fresher produce to their
customers. These advances are an example of changes in the
A. technological environment
B. economic environment
C. political environment
D. ecological environment
4)_________
trends regarding how people think and behave have major implications for
management of the labor force, corporate social actions, and strategic
decisions about products and markets.
A. Psychological
B. Economic
C. Technological
D. Societal
5)Which of the
following is a step in the decision-making process?
A. Generating an idea
B. Good business planning
C. Evaluating the decision
D. Delegating a task
6)Which is a
step in the decision-making process?
A. Resolving and reducing conflict
B. Making the choice
C. Using the lack of structure
D. Delegating a task
7)The targets or
ends the manager wants to reach are called
A. goals
B. missions
C. visions
D. strategies
8 In the
_______________ stage of the planning process, managers should weigh the
advantages, disadvantages, and potential effects of each mgt 230 final exam
alternative goal and plan
A. goal and evaluation
B. goal and plan selection
C. implementation
D. alternate goals and plans
9)Tactical
planning would include which of the following?
A. Profit goals
B. Design, test, and install the equipment needed to
produce a new product line
C. Human resources requirements
D. Return on investment
10)The internal
analysis component of the strategic management process assesses the
organization’s
A. performance levels
B. competitors
C. industry growth rate
D. product substitutions in the market
11) Suppose you face a question regarding how to
handle a defective piece of equipment that your company sold. To tell the
customer would cost you a substantial amount of money, but if the equipment
fails, it could lead to serious injury of the customer. mgt230 You decide to
disclofinal exam se the defect and suggest alternatives to eliminate the risk
of injury. This decision employs which ethical approach?
A. Universalism
B. Egoism
C. Relativism
D. Virtue ethics
12) Your organization faces an ethical question. There
has been a problem with your accounting process that has resulted in lower
profits being reported than were actually earned. You are attending a meeting
where senior management is deciding how to handle the situation. The people at
the table have varying views of what action to take and why. John wants to
report the error immediately because he believes that it is the right thing to
do and that will keep them all out of jail. mgt 230 final exam Bruce wants to
report the error because it is the honest thing to do. After hearing his
colleagues’ opinions, Carlos says he wants to report the error as well because
he believes the group is right. Carlos is using which ethical system for his
decision making?
A. Universalism
B. Relativism
C. Utilitarianism
D. Virtue ethics
13) In the study by Lawrence and Lorsch, companies in
complex, dynamic environments developed _____ levels of differentiation; and
_____ levels of integration
A. low; low
B. high; high
C. low; high
D. high; low
14) An aspect of the organization’s internal
environment created by job specialization and the division of labor is called
A. differentiation
B. integration
C. division of labor
D. specialization
15) An organization with departmentalization that
groups units around products, customers, or geographic regions is called a
A. divisional organization
B. centralized organization
C. matrix organization
D. functional organization
16) Which of the following statements about matrix
organizations is true?
A. A matrix organization is the same as a functional
organization
B. A matrix organization is the same as a product
organization
C. A matrix organization is a hybrid of the functional and
divisional organizational forms
D. A matrix organization is considered out-of-date compared
to the organic organization
17)An
organization with departmentalization that groups units around products,
customers, or geographic regions is called a
A. centralized organization
B. matrix organization
C. virtual organization
D. divisional organization
18)Sports International
(SI) began business by making shoes for athletes. They soon expanded into
making shoes for non-athletic purposes. They now manufacture and distribute
clothing, sporting equipment, and protective sports gear worldwide. They are
departmentalized by products sold to serious athletes, products sold to
“weekend” athletes and products sold to sports teams. SI has utilized
which form of departmentalization?
A. Geographic
B. Customer
C. Functional
D. Matrix
19) The trait known as leadership motivation suggests
that great leaders
A. can motivate others to work hard
B. can motivate others to become leaders
C. can motivate others to join
D. want to lead
20) A leadership perspective that attempts to identify
what effective leaders do and the behaviors they exhibit is referred to as the
A. behavioral approach
B. trait approach
C. transformational leadership
D. strategic approach
21) __________ leadership invites colleagues at the
same level to solve problems together
A. Horizontal
B. Collegial
C. Lateral
D. Linear
22) Leaders who relate to others to serve their needs
and enhance their personal growth while strengthening the organization are
known as
A. lateral leaders
B. shared leaders
C. bridge leaders
D. servant-leaders
23) The basic goal of managing diversity is to:
A. treat all people the same
B. increase the numbers of minorities in business
C. enhance organizational cohesiveness
D. understand and value employee differences
24) Future trends in the labor force include a
A. smaller labor force
B. more experienced labor force
C. more homogenous labor force
D. younger labor force
25) Behavior that gives purpose and meaning to
organizations, while envisioning and creating a positive future, is known as
A. strategic leadership
B. supervisory leadership
C. organizational leadership
D. task leadership
26) The correspondence between actions and words that
include characteristics such as honesty and credibility is known as
A. drive
B. self-confidence
C. knowledge of the business
D. integrity
27) Owners from two businesses have asked you which
type of control system they should utilize. To help you make your decision,
they have each provided a brief description of their organization. Alpha Omega,
Inc., is a large corporation built in the 1950s. They produce chemical
concentrates for industrial cleaning. Their organization uses a strict set of
rules and regulations with their workforce. They have the ability to track a
large amount of data using statistical techniques. Mid-Atlantic Health is a
regional medical center. They want to use a control system that will allow them
to tie pricing of services and profits to specific services in the medical
center. The control systems that should be used in the scenarios above were
developed by
A. William Ouchi
B. Xerox
C. Frederick Taylor
D. Motorola
28) Your manager is speaking to a group of employees
about a problem in your department. Employees are not complying with the rules
regarding clocking in and clocking out each day. The rules in this situation
are very important as employees will not receive their correct pay if the
clocking procedures are not followed. There are three suggestions being
considered to address this problem.
Option 1 describes which approach to bureaucratic control?

A. Feedback
B. Concurrent
C. Feedforward
D. Market
29) Suppose you are interviewing the CEO of a large
company. The CEO is telling you about his or her job as a manager and how he or
she spends time. Using the description below, which function of management is
the CEO most likely describing in this example?
“My job, for some part of each day, is to empower our
employees to think of things in new and different ways, not just to come to
work and complete the tasks on a list.”
A. Organizing
B. Leading
C. Controlling
D. Decision making
30) Suppose you are interviewing the CEO of a large
company. The CEO is telling you about his or her job as a manager and how he or
she spends time. Using the description below, which function of management is
the CEO most likely describing in this example?
“Every six months or so, my senior management team and
I meet to discuss the goals that will be achieved over the next year, three
years, and beyond. We then make sure we are clear on who will take
responsibility to see that the appropriate actions are undertaken to achieve
our goals within the time frame we set.”
A. Planning
B. Organizing
C. Leading
D. Decision making

Order | Check Discount