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Details:Voice App is a midsize software company that specializes in voice recognition software. Due to rising costs of maintaining IT technical support, your director is considering outsourcing your technical support services. Currently, your technical support service desk is staffed by 30 full-time and 15 part-time employees. Your director has asked you to prepare a recommendation report that includes the advantages and disadvantages of outsourcing and a cost/benefit analysis to determine if outsourcing will actually result in any significant savings for the company.For this assignment, prepare your preliminary list of the advantages and disadvantages of outsourcing for your company, including both long- and short-term consequences. Rank the advantages and disadvantages in descending order of importance. Then, in a 500-word paper, explain the research process you will undertake to complete your recommendation. Include all costs you must calculate and other data you must collect in order to make the most informed decision possible.APA format is not required, but solid academic writing is expected.This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.You are not required to submit this assignment to Turnitin.Module 6: Pros and Cons of Outsourcing
REQUIREMENTS:
POSSIBLE
ACTUAL
Learner prepares a list of preliminary advantages and
disadvantages of outsourcing for the company.
15
Learner includes both short-term and long-term
consequences relating to the advantages and disadvantages of outsourcing.
10
Learner ranks the advantages and disadvantages in
descending order of importance.
9
Learner
includes an explanation of the research process to complete the
recommendation; including all costs and other data required in order to make
the most informed decision possible.
15
Paragraph
Development and Transitions
·
Studentâs work has a sophisticated
construction of paragraphs and transitions. Ideas universally progress and
relate to each other. The student is careful to use paragraph and transition
construction to guide the reader. Paragraph structure is seamless.
Individually and collectively, paragraphs are coherent and cohesive.
7
Mechanics
of Writing
·
Student is clearly in control of
standard, written American English.
·
All work includes correct
spelling, punctuation, and grammar.
·
Similarity Index less than or
equal to 15% *Instructor discretion advisable
7
Language
Use and Audience Awareness
·
Student uses correct sentence
construction, word choice, etc.
·
Student uses a variety of sentence
constructions, figures of speech, and word choice in unique and creative ways
that are appropriate to the purpose, discipline, and scope.
·
Assignment is within the required
word count (750-1,000).
7
TOTAL
70
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