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Posted: May 13th, 2018

Corporate social responsibility (CSR) is the obligation of __________ to make decisions

Question 1 of 20
5.0/ 5.0 Points
Corporate social responsibility (CSR) is the obligation of __________ to make
decisions and act in ways that recognize the interrelatedness of business and
society.
A. society

B. stakeholders

C. community

D. organizational decision makers

Feedback: Page 43
Question 2 of 20
0.0/ 5.0 Points
__________ view proposes that an organization’s competitive advantage is
temporary and can be gained only by peppering the competitive marketplace with
rapid radical surprises.
A. Resource-based

B. Guerilla

C. Industrial organization

D. Environmental

Feedback: Page 29
Question 3 of 20
0.0/ 5.0 Points
American Airlines starting an airfare war by drastically reducing prices is an
example of a change in the __________ environment.
A. internal

B. external

C. resource

D. modified environment

Feedback: Page 34
Question 4 of 20
5.0/ 5.0 Points
Purchasing and sending electronic greeting cards through a web site could
represent a(n) __________ for a traditional greeting card company like
Hallmark.
A. organizational change

B. stable vision

C. physical change

D. product innovation

Feedback: Page 38
Question 5 of 20
5.0/ 5.0 Points
Experiences, characteristics, and knowledge are all aspects that represent
__________ resources.
A. financial

B. intangible

C. human

D. structural

Feedback: Page 30
Question 6 of 20
5.0/ 5.0 Points
__________ is defined as a structured transition in what an organization does
and how it does it.
A. Strategy

B. Strategic management

C. Organizational change

D. Globalization

Feedback: Page 38
Question 7 of 20
0.0/ 5.0 Points
The three components that form the three critical success factors include:
A. the ability to embrace change, creativity and
innovation capabilities, and being a world-class organization.

B. strategy formulation, strategy implementation, and strategy evaluation.

C. corporate, functional, and competitive strategies.

D. durability, imitability, and efficiency.

Feedback: Page 39
Question 8 of 20
5.0/ 5.0 Points
Capitalizing on information, people, ideas, and knowledge characterizes the
implication of:
A. vanishing distance.

B. reduced need for physical assets.

C. compressed time.

D. turbulent change.

Feedback: Page 38
Question 9 of 20
0.0/ 5.0 Points
All of the following are effects of the driving forces in the new business
environment EXCEPT:
A. vanishing distance.

B. globalization.

C. compressed time.

D. continual turbulence.

Feedback: Page 38
Question 10 of 20
0.0/ 5.0 Points
__________ is the ability to combine ideas in a unique way or to make unusual
associations between ideas.
A. Resourcefulness

B. Strategic focus

C. Creativity

D. Interactivity

Feedback: Page 40
Question 11 of 20
5.0/ 5.0 Points
As you are studying your organization’s context, it seems clear that the
company will have to prepare itself for continual turbulence and change. Which
of the following best describes the driving forces for change that could affect
the company’s future?
A. Reduced need for physical assets

B. Vanishing distance and compressed time

C. Increased vulnerability

D. All of the answer choices are correct.

Feedback: Page 38
Question 12 of 20
0.0/ 5.0 Points
The influence of globalization in managing strategically can be demonstrated
in:
A. the global marketplace.

B. global competition.

C. the organization itself.

D. global competitors and the global marketplace.

Feedback: Page 38
Question 13 of 20
5.0/ 5.0 Points
According to the guerrilla view of competitive advantage, the state of an
organization’s competitive advantage is:
A. temporary.

B. long term.

C. long term based on the role of strategic leadership.

D. able to provide stable cash flows.

Feedback: Page 33
Question 14 of 20
0.0/ 5.0 Points
Change agents are:
A. manipulators that facilitate change to improve an organization’s revenue.

B. those who initiate and oversee the change efforts.

C. the leader who single-handedly is responsible for an organization’s success
through authoritarian leadership.

D. All of the answer choices are correct.

Feedback: Page 40
Question 15 of 20
0.0/ 5.0 Points
Ms. Gibson has come up with the idea of offering free house painting if the job
is not completed within the time agreed. Which of the following best describes
the competitive advantage perspective that Ms. Gibson is proposing?
A. Resource-based view

B. Guerilla view

C. Industrial organization view

D. Environmental view

Feedback: Page 33
Question 16 of 20
0.0/ 5.0 Points
Which of the following best describes the competitive advantage perspective
that looks at the impact of external factors?
A. Resource-based view

B. Guerilla view

C. Industrial organization view

D. Environmental view

Question 17 of 20

5.0/ 5.0 Points

A __________ statement is a statement
of what specific organizational units do and what they hope to accomplish.

A. vision

B. strategy

C. technology

D. mission

Question 18 of 20

0.0/ 5.0 Points

An organization’s attempt at creating
and sustaining a long-term competitive advantage can be disrupted through all
of the following EXCEPT:

A. technological advances.

B. market instability.

C. government legislation.

D.
globalization.

Question 19 of 20

0.0/ 5.0 Points

The competitive advantage perspective
that focuses on structural forces within an industry, the competitive
environment of firms, and how these influence competitive advantage is the
__________ view.

A.
industrial-organizational

B. resource-based

C. guerilla

D. environmental

Question 20 of 20

5.0/ 5.0 Points

The United States Congress could
represent the __________ form of stakeholders.

A. political action groups

B. supplier

C. government

D. shareholder

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