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Posted: April 2nd, 2022
Module code Business Communication
and title:
Assignment 1.Report on effective business Assessment
communication
weighting: 100%
2.Reflective Report
Task requirements
OVERVIEW:
Prepare an evidence-based business communication report, you will then prepare a reflective
report outlining your development while learning the Business Communication module on the
online classes using the Gibbs reflective cycle.
DESCRIPTION OF THE TASK – WHAT YOU ARE BEING ASKED TO DO IN PART 1 ?
Part 1
1, introduction
2, Communication process (Sender, Message, Encoding, Channel, Receiver)
3, The impact of effective business communication in the workplace
4, barriers to Effective business communication in the workplace
5, solutions to effective business communication barriers
6,Effective business communication skills
7, conclusion
8, references (Harvard)
INCLUDE AT LEAST ONE OF THE ESSENTIAL READING IN YOUR REFERENCES
DESCRIPTION OF THE TASK – WHAT YOU ARE BEING ASKED TO DO IN PART 2 ?
Reflective report part 2
1.0 Introduction
Introduce what the report is about, what will it cover
2.0 Effective Communication in the Workplace
Discuss in full sentences what you have learnt, what’s the most important part of effective
communication add in-text citations
3.0 Improvements in Business Communication Skills
Discuss active listening skills, as well as non-verbal communication add in text citation
4.0 Important Elements of Business Communication
Select the elements you think are most important, add in-text citations
5.0 Reflection
Introduce Gibbs Reflective Model (Gibbs, 1988), briefly discuss the benefits of reflection.
Description – what is it you are reflecting on?
Feelings – how did it make you feel Evaluation – what went well/what didn’t in the online classes
Analysis – why didn’t things go to plan
Conclusion – how can you improve/make sure it doesn’t happen again
Action plan – what will you do next
6.0 Conclusion
Overall conclusion of what you have learnt on effective communication on this module
7.0 Reference List
At least 5 references
Must use Bovee – core text Must be in alphabetical order Do not bullet point entries Space
between each entry
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