Posted: May 13th, 2018

DeVry Chicago PSYC 305 Week 4 Midterm Exam

Grade Details – All Questions 1. Question : (TCO 2) Historically, researchers have focused upon two main theories of leadership effectiveness: _____ and ____. Student Answer: Ancient and modern Male and female Centralized and decentralized Trait and behavior Time-sensitive and timeless 2. Question : (TCO 2) Vince Lombardi had a _____ personality; his followers’ goal was to be equal to their understanding of his ____. Student Answer: Schizophrenic; needs Mercurial; orders Stoic; desires Charismatic; values and goals Difficult; deficiencies 3. Question : (TCO 2) Regarding the importance of enthusiasm for leadership effectiveness, _____ said, “Good work is never done in cold blood; heat is needed to forge anything. Every great achievement is the story of a flaming heart.” Student Answer: Martin Luther King George Patton Harry Truman Colin Powell Eleanor Roosevelt 4. Question : (TCO 2) ____, ____, and _____ are traits found in charismatic leaders. Student Answer: Education, opportunity, and attention to detail Training, sensitivity, and patience Experience, collaboration, and emotional stability Optimism, extroversion, and a sense of adventure None of the above 5. Question : (TCO 2) Successful leaders today function more as _____ and ____, and less as ______ and ____. Student Answer: Facilitators and teachers; enforcers and disciplinarians Experts and performers; coaches and guides Goal-directed and bottom-line oriented; considerate and supportive Tellers and doers; askers and helpers None of the above 6. Question : (TCO 2) If you have _____ intelligence, you have the ability to deal with people; if you have musical-rhythmic intelligence, you appreciate _____ and ____. Student Answer: Intrapersonal; sculpting and surgery Verbal/linguistic; logical reasoning and exploring patterns Musical/rhythmic; saying words and using your body Interpersonal; pitch and rhythm None of the above 7. Question : (TCO 2) Increasingly, the American workplace is becoming ____, ____, and ____. Student Answer: Contemplative, rule-based, and quality conscious Moderate, rational, and organized Fast-paced, culturally diverse, and global Customer driven, finance focused, and geography-bound None of the above 8. Question : (TCO 2) _____ describes how difficult the leader’s job can be: “Since no important decision ever pleases everyone in an organization, the leader must also absorb the displeasure, and sometimes the severe hostility, of those who would have taken a different course.” Student Answer: Peter Drucker Margaret Wheatley Chris Argyris Douglas McGregor Ken Blanchard 9. Question : (TCO 2) Qualities of transformational leaders include: Student Answer: Determination, diligence, and attention to detail Perception, persistence, and practical-mindedness Bravery, strength, and technical expertise Consideration, compassion, and reliability Optimism, charm, and intelligence 10. Question : (TCO 2) An important factor in determining leadership effectiveness is _____ based on preferred styles of leading and following. Student Answer: The number used Income and geography Size and distance Leader-follower compatibility All of the above 11. Question : (TCO 5) The _____ reports U.S. companies are experiencing _____ results using quality improvement efforts to improve business performance. Student Answer: “Wall Street Journal”; negative “Business Roundtable”; mixed Harvard Business School; positive Government Accounting Office; positive None of the above 1. Question : (TCO 2) Ghiselli identified six traits as being important for effective leadership. Which of the following is not one of them? Student Answer: Supervisory ability Initiative Intelligence Strong ego 2. Question : (TCO 2) Todd McFarlane’s leadership success could be traced to: Student Answer: Business location and financial management Willingness to take a risk and focus on what he could control Start up capital and delegation skills 3. Question : (TCO 3) Gandhi, the Indian spiritual and political leader, believed that effective leaders ____, not ____. Student Answer: Point the way; show by example Command respect; earn respect Lead the elite; lead the masses Are served by followers; serve followers Guide and inspire; command and control 4. Question : (TCO 3) Employee participation has been shown to have a _____ impact on business success. Student Answer: Positive Negative Neutral None of the above 5. Question : (TCO 5) _____ created the 14 Steps to Quality. Student Answer: W. Edwards Deming Robert Frost Donald Dewar Peter Drucker 6. Question : (TCO 3) The servant leader shows commitment to his or her people through all of the following except ____. Student Answer: Access Communication Support Force 7. Question : (TCO 3) Through _____ and ____, the older community passes on ethics to young people. Student Answer: Modeling and socialization Command and control Self-study and self-leadership Rules and regulations Preaching and teaching 8. Question : (TCO 5) The self-fulfilled person possesses all of the following except: Student Answer: Intimacy Goal-directedness Accurate perception of reality No need for privacy 9. Question : (TCO 5) Maslow identified all of the following as characteristics of a self-actualized person except: Student Answer: Superiority Intimacy Autonomy Spontaneity Creativity 10. Question : (TCO 5) Satisfaction of needs progresses according to the following sequence: Student Answer: Survival, social, security, belonging, self-actualization Survival, belonging, security, self-fulfillment, social Survival, acceptance, belonging, love, security Survival, security, belonging, respect, fulfillment 11. Question : (TCO 3) Beliefs and values of the participative leader include: Student Answer: Full and free communication Reliance on consensus to manage conflict A basically human bias emphasizing the importance of individuals All of the above None of the above 1. Question : (TCO 5) Characteristics of the self-fulfilled person include: Student Answer: Accurate perception of reality Intimacy Personal autonomy Goal directedness All of the above 2. Question : (TCO 5) When survival needs are satisfied and a person feels fairly secure, the need to give and receive _____ normally emerges. Student Answer: Praise Affection Money Food 3. Question : (TCO 1) Daniel Goleman explains that although _____ are important for effective leadership, _____ is essential. Student Answer: Practical skills; theory Books and school; experience People skills; job knowledge Trust and respect; training Technical skills; emotional intelligence 4. Question : (TCO 5) The importance of motivation is suggested by findings that most people believe they could give as much as _____ to _____ percent more effort at work than they now do with no one, including their own supervisors, recognizing any difference; and they also believe they could give _____ to _____ percent less effort with no one noticing any difference. Student Answer: 2 to 6; 2, 6 8 to 10; 8, 10 10 to 15; 10, 15 15 to 20; 15, 20 None of the above 5. Question : (TCO 5) How to keep morale high in the leadership ranks includes: Student Answer: Create a one-team attitude Cut red-tape and reduce paper-work Recognize jobs well done Pay sufficient wages based on merit All of the above 6. Question : (TCO 5) If less than _______ percent of your job is enjoyable, there is a morale problem. Student Answer: 10 20 40 80 7. Question : (TCO 5) Participative leadership, which has been employed by many supervisors and managers to build employee morale and achieve high performance, has its roots in: Student Answer: Autocratic government Democratic ideals Socialist movements Communist regimes 8. Question : (TCO 5) Unempowered is to empowered as: Student Answer: Leader decides policy; people ignore policy Roles and responsibilities defined by leader; roles and responsibilities conflicting and unclear Check with leaders on all decisions; check with those affected on decisions Work together to determine a standard; not concerned with standards Leader writes performance plan; there is no performance plan 9. Question : (TCO 5)(1) Write a page paper – Describe and explain five principles of an empowered workplace.(2) Explain how one-way communication can affect employees’ morale and productivity. 10. Question : (TCO 1,4)Understanding why people do what they do is the basis for leading and managing people.(1) Using the nine points about motivation from our book, please explain how employee motivation and company success are related. (7 points)(2) Explain how unsatisfied needs can be harmful to an individual and give an example from your own experience. Provide an example of such a situation and describe how people with unsatisfied needs might impact an organization. (8 points)(3) Write a page paper – Describe five ways a leader might motivate employees. (5points)

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