Posted: May 13th, 2018

Texas BUS300 exam 1

Question 1An organization is ________.a deliberate arrangement of people to accomplish some specific purposea group of individuals focused on profit-making for their shareholdersthe physical location where people workany collection of people who perform similar tasks2 points Question 2Franchising is used widely by ________.restaurant chainsaccounting firmselectric power companiesuniversities2 points Question 3A fraternity is an example of an organization because it is comprised of people who ________.share the same values, traditions, and customsshare the same goals and valuesfunction under the same set of rules and regulationsshare goals and function within a common structure2 points Question 4Which is an important job responsibility for a middle manager?translating goals defined by top managers into actionperforming tasks that are not related to long-term goalshelping top managers define goalsdefining the organization’s long-term goals2 points Question 5What determines whether an organization has a strong culture or a weak culture?how much employees are compensated for their efforts and whether they think their compensation is fairwhether or not employees feel that the organization is ethicalhow fairly employees feel that they are being treatedhow much employees accept the organization’s key values and are committed to those values2 points Question 6The classical view of social responsibility is that a for-profit organization’s responsibility is ________.to maximize profits onlyto maximize both profits and the general welfareto maximize opportunity for allto help as many people as possible2 points Question 7The primary job of a manager is to ________.make decisions that help an organization growcoordinate between organization leaders and ordinary employeestackle tasks that are too difficult for nonmanagerial employeesdirect and oversee the work of others2 points Question 8Part of what defines an organization is its purpose.TrueFalse2 points Question 9In the socioeconomic view of organizational social responsibility, management’s responsibility includes protecting and improving society.TrueFalse2 points Question 10Today, the basic management functions are considered to be ________.commanding, organizing, leading, and decision makingplanning, organizing, leading, and motivatingplanning, coordinating, leading, and monitoringplanning, organizing, leading, and controlling2 points Question 11Joint ventures are a type of ________.strategic alliancelicensefranchiseforeign subsidiary2 points Question 12Which set of skills would you expect the President of the United States to be least in need of?conceptualinterpersonaltechnicalpolitical2 points Question 13Which of the following most accurately reflects the difference between strong cultures and weak cultures?Strong cultures have less of an influence on employee behavior than do weak cultures.Strong cultures tend to encourage employee innovation, while weak cultures do not.Company values are more deeply held and widely shared in strong cultures than in weak cultures.Weak cultures are found in most successful organizations, whereas strong cultures are relatively rare.2 points Question 14A typical first-level manager spends more of his or her time leading than planning.TrueFalse2 points Question 15The culture of an organization is analogous to the ________ of an individual.motivationabilityskillspersonality2 points Question 16The classical view of organizational social responsibility is that management’s only social responsibility is to maximize profits.TrueFalse2 points Question 17A fully global organization might set up a ________ with a foreign company to create a new, independent company that produces a specific product.franchiseforeign subsidiaryjoint venturelicensing agreement2 points Question 18Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?team leadertop managerdepartment headproject leader2 points (Extra Credit) Question 19Why were the Baby Boomers so much more influential than other generations with respect to changing American tastes and culture?The Baby Boomers were a much more coherent group than other generations.The Baby Boomers were a much more free-spirited group than other generations.The Baby Boomers came after World War II when lifestyles were really changing.The Baby Boomers were a much larger group than other generations.2 points Question 20The cases of Enron and Bernard Madoff go beyond a question of ethics because in both cases ________.no harm was intended and they had good reasons for what they didbillions of dollars were involvedlaws were clearly brokenmany people were hurt2 points Question 21Henry Gantt developed graphical methods to help managers with ________ problems.leadershipdecision-makingdisciplinescheduling2 points Question 22Rishi Raj, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M. and reads his agenda for the day. Rishi’s first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Rishi then has a meeting with the unit manager, Phil Johnson, to discuss Phil’s recent performance drop (a task Rishi always hates). Finally, in the late afternoon, Rishi will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day!What role will Rishi be performing when he gives the plant tour to the newspaper reporter?resource allocatorspokespersonmonitorentrepreneur2 points Question 23The German company Deutsche Telekom has instituted a quota for hiring women.TrueFalse2 points Question 24According to Henri Fayol, the principle of ________ gives managers the right to give orders.authorityordercentralizationdiscipline2 points Question 25Today’s younger workers tend to give family a higher priority than their jobs.TrueFalse2 points (Extra Credit) Question 26Good management strives for ________.high efficiency and high effectivenesshigh efficiency and low effectivenessmoderate efficiency and moderate effectivenesslow efficiency and high effectiveness2 points Question 27Which of the following phrases best characterizes the culture of an organization?how things are done around hereguidelines for where this organization is goingour official code of conductthe most efficient way to do things2 points Question 28Which of the following is NOT a topic that is addressed by organizational behavior research?managing conflictestablishing trustmotivationdemand forecasts2 points Question 29Marta is a dean at Linden State University, a school with almost 20,000 students. In her daily activities, she has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Marta sees an opportunity for her school in increasing the enrollment in individuals who were born in the 1980s and early 1990s. Which term describes these prospective students?Gen XersGen ZersBaby BoomersGen Yers2 points Question 30How are the “Post-Millennials” likely to be different from previous generations?They require products that are of much higher quality than those required by individuals in previous generations.They require products that are completely generic and not at all customized to the individual.They require products that are completely customized to the individual.They require products that are serious and meaningful rather than frivolous and fun.2 points Question 31How do customers play a role in changing the job of the modern manager? Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage rs are increasingly including customer satisfaction as a major goal. Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage rs are learning to think of customers as adversaries in a battle of survival. Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage rs are increasingly de-emphasizing customer satisfaction as a major goal. Get research paper samples and course-specific study resources under   homework for you course hero writing service – Manage rs are inviting customers to take control of the planning and design of new products.2 points Question 32Job specialization continues to be a popular way to increase productivity today.TrueFalse2 points Question 33A global village can be best characterized as a business climate in which there are ________.rigid international boundariesno international boundariesrigid rules and standardsno rules or standards2 points Question 34An organization can be considered “global” simply if it carries out trade with other countries.TrueFalse2 points Question 35According to Zappos’ management, this is the secret to Zappos’ success.a brilliant business planlow pricestechnologystrong organizational culture2 points Question 36All managers devote at least some of their time to planning.TrueFalse2 points Question 37A Coca-Cola bottling plant in Bolivia is wholly owned by a local businessperson. What kind of venture is this plant likely to be?a licensed planta franchisea joint venturea foreign subsidiary2 points Question 38In his study of differences in cultural environments, Geert Hofstede found that ________.the views of IBM employees differ widely from the general population with respect to valuespeople are largely the same from culture to culture with respect to valuespeople vary from culture to culture in five value categoriesthe views of managers differ greatly from those of employees with respect to values2 points Question 39Effectiveness refers to the attainment of the organization’s goals.TrueFalse2 points Question 40The classical view of social responsibility holds that spending time, money, labor, or energy to improve society’s welfare would ________.deprive stockholders of resources that could be used to generate profitsshow stockholders that the company knows besthelp maximize profits for stockholdersnot have any positive or negative impact on stockholders2 points Question 41The Industrial Revolution is largely credited with ushering in the birth of ________.the corporationfair treatment for workerscraftsmanshipfair pay for workers2 points Question 42Which of the following is likely to be the permanent result of the recent economic downturn in the United States?Almost all of the jobs lost will return.About a quarter of the jobs lost will not return.Almost all of the jobs lost will not return.About half of the jobs lost will not return.2 points Question 43Marta is worried that the facilities at Linden State are not as up-to-date as they could be with respect to wi-fi access and the availability of classes on-demand using podcasts, social networking, and other digital advances. Which generation is likely to notice this deficiency the most?Gen Xthe Baby Boomersthe Post-Millennialsthe children of the Baby Boomers2 points Question 44Status in France within a corporation is largely ________.based on how much money a person makesbased on an individual’s personal accomplishmentsmeasured in the same way it is in the United States.based on such things as seniority and educational level2 points Question 45The Busy Day (Scenario)Rishi Raj, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M. and reads his agenda for the day. Rishi’s first duty is to preside over a retirement party for a beloved employee and say a few words on her behalf. Next, he will give a tour to a news reporter who is writing a story on the new plant expansion. Rishi then has a meeting with the unit manager, Phil Johnson, to discuss Phil’s recent performance drop (a task Rishi always hates). Finally, in the late afternoon, Rishi will be reviewing the recent equipment malfunction and deciding whether to deploy extra people to get the equipment running as soon as possible. What a day!When Rishi attends the retirement party, he will be operating in which of the management roles?liaisonleaderfigureheadmonitor2 points Question 46A candy manufacturer would increase both efficiency and effectiveness by making ________.better candy at the same costthe same candy at a lower costthe same candy at the same costbetter candy at a lower cost2 points Question 47Which of the following would NOT be called an “American company”?a global corporation that originated in Dallas, Texas and has operations in 12 countriesa multidomestic with a home base in Memphis, Tennesseea global corporation that began in Japan but has since relocated and now has its sole headquarters in Chicagoa transnational that originated in New York City with operations in 6 countries2 points Question 48The Daily Recorder is considering charging online readers a flat fee for access to the news on their computers and electronic devices. Which stakeholder should the paper NOT worry about informing?the paper’s rival, The Daily Sunthe paper’s print subscribersthe unions that control the paper’s workersthe paper’s online customers2 points Question 49The external environment of an organization includes factors and forces that can affect how the organization operates.TrueFalse2 points Question 50Almost all managerial tasks involve ________.long-term planningsuperb political skillsdecision makingtechnical skills2 points Question 51Prior to the recession that began in 2008, many businesses became highly leveraged, which is another term for a company with a high debt-to-assets ratio.TrueFalse2 points Question 52How is a corporate ritual different from a corporate story or legend?A ritual does not attempt to teach a specific lesson while a story or legend does.A story or legend is not to be taken seriously while a ritual is.A ritual is not to be taken seriously while a story or legend is.A story or legend does not attempt to teach a specific lesson while a ritual does.

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